We can accept the refund with the below conditions.

  1. Product Demaged in delivery when arriving.
  2. Product Wrong Sending to wrong address
  3. Product with Faulty Functionality
  4. Product sending with wrong option

We will request to have the video/photo to show the problem when we need to
approve the refund. No refund can be accepted without the required proof.

We can not accept the below conditions

  1. Customer do not like the product and wanna return for refund. We will not accept “do not like the product”.
  2. Slightly damaged packaging. The carrier may lead to some
    slight damage to the packaging box. We can't guarantee 100% perfect packaging conditions in the long transit way. Any broken product can apply for refund.
  3. Order is late less than 10 working days after the delivery time frame in the
    recent time.

    Questions?

    We’re here to help! If you have any questions about our policy or need assistance, feel free to reach out to us at hello@uzzastore.com.

     

    UZZA™ Official Store